• The ticket is not transferable. In case of cancellation of advance ticket, the passenger shall inform the company at least 4 hours before the departure regarding the cancellation of advance ticket and bear 25% of ticket price as cancellation charges.
  • If a passenger having advance ticket reports at the Terminal Office after the bus departs then his ticket will not be refunded.
  • Bus will depart as per scheduled departure time and will stop only at company’s designated stop over.
  • Luggage weighting upto 15 KGs is allowed per ticket free of charge in the bus. Excess baggage shall be charged as per company policy.
  • Company shall not be responsible for any loss/damage to hand luggage.
  • In case of luggage (other than hand luggage) is misplaced / lost from the compartment, the passengers shall be compensated in terms of weight (and not in terms of value) as per compensation policy of the company (which is presently Rs. 100/- per Kg).
  • Pets / Animals are not allowed in the bus or its luggage compartment.
  • Chemicals, Oil Cane, Gas Cylinders (Full or Empty), Alcohol, Drugs, Weapons, Explosives, Liquids, Perishable Items are not allowed in the bus or its luggage compartment.
  • Any passenger who is drunk or in condition which is not appropriate will not be allowed to travel in the bus even he / she has bought the ticket.
  • In case of force majeure, the company shall not be responsible for any delay/cancellation in departure/arrival of bus. No claims/damages shall be applicable in such cases.
  • For complaints/suggestions/information please contact us at 111-555-567 or email us at Email Address